FAQ'S
Answers to Your Questions : Everything You Need to Know About Our Towing Services
FAQ's
What Types of Vehicles can Able Safeway Towing Service Handle?
We have the equipment and expertise to tow a wide range of vehicles, including cars, trucks, SUVs, motorcycles, and even larger vehicles like RVs and commercial trucks. Whether it’s a compact sedan or a heavy-duty vehicle, our fleet is equipped to safely tow any type of vehicle to your desired location.
How Long Does it Take for a Tow Truck to Arrive?
Our average response time is typically 60 minutes or less, depending on your location, traffic, and weather conditions. We understand the urgency of your situation, and we prioritize getting to you as quickly as possible. For remote or high-traffic areas, we’ll provide you with an accurate estimated time of arrival when you call.
Is Able Safeway Towing Service Available 24/7?
Yes, we are available 24 hours a day, 7 days a week. Emergencies and breakdowns don’t follow a schedule, so we ensure that our team is ready to respond at any time—day or night. Whether you need roadside assistance at 2 a.m. or accident towing during rush hour, we’ve got you covered.
What Should I do if my Vehicle Breaks Down in a Dangerous Area?
If your vehicle breaks down in a potentially hazardous location, such as on a busy highway or poorly lit area, it’s important to stay safe. Turn on your hazard lights, remain inside the vehicle if it’s safe to do so, and call Able Safeway Towing Service immediately. Let us know your location, and we’ll prioritize sending help as quickly as possible to ensure your safety.
Do I Need to be with my Vehicle When it’s Being Towed?
While it's preferable for you to be present when the tow truck arrives, we understand that this isn’t always possible. If you can't stay with your vehicle, let us know your location and the details of the vehicle, and we’ll work with you to arrange the towing. You can also leave your keys with us or in a safe, agreed-upon location for a smooth towing process.
How much does Towing Cost?
The cost of towing depends on several factors, including the distance towed, the type of vehicle, and the specific circumstances (e.g., accident recovery, flatbed towing). Able Safeway Towing Service offers competitive, transparent pricing. When you contact us, we’ll provide you with a clear and upfront quote so that you know exactly what to expect before we begin the service.
What to Do if You Have Been in an Accident
Follow these four steps to retrieve your vehicle quickly and efficiently.
What should I do immediately after a car accident?
First, ensure everyone is safe and call emergency services if necessary. Then, contact us for quick and reliable accident towing to get your vehicle to a secure location.
How quickly can you get to my location?
Our average response time is 60 minutes or less, depending on traffic and weather conditions. We strive to be as fast as possible to minimize your wait time.
Will you tow my car to my home or a repair shop?
Yes, we can tow your car to your preferred destination, whether it’s your home, a repair shop, or another location of your choice.
What information do I need to provide when I call for a tow?
Please provide your location, a description of your vehicle, and the nature of the issue. This will help us prepare the right equipment and personnel to assist you.
Are your towing services covered by insurance?
Many insurance policies cover towing and roadside assistance. We recommend checking with your provider to see if you're eligible for coverage and reimbursement.
